A great customer experience can make the difference between a business flourishing and failing.
Category: Opinion
Some of the UKs leading business leaders and opinion formers share their insight and ideas for growth
What do new flexible working laws mean for business
After the Flexible Working Bill passed through the final stages of the House of Lords, an employee engagement expert has called on employers to embrace better flexible working practices.
Foolish not to review IR35’ ahead of General Election, says MP
IR35 is ‘Frankenstein’s monster’ and ‘must be slayed’, writes senior Tory MP in latest attack on off-payroll rules
Brits partied post-Covid – increasing spending by £9bn on clothes and £46bn on going out
New figures from the Office for National Statistics (ONS) show UK household domestic spending spiralled £171.51bn in 2022, compared to 2021.
Today’s most influential generation(s): a fresh look at the consumer behaviours of Gen Z and millennials
A recent study has indicated that the behaviours, attitudes, and shopping preferences between Gen Z and Millennials are not as different as what is often portrayed in the media.
The Role of Shopping Centres in Creating Communities and Shaping Urban Areas
Shopping centres are so much more than a place to purchase a new outfit or a loved one’s birthday gift. In recent years, they’ve become an exciting social hub that serves in strengthening communities and shaping urban areas.
Employment trade body calls for tax promoters to be blocked from supply chains
The Association of Professional Staffing Companies (APSCo) and APSCo OutSource, have raised concerns over plans to implement tougher consequences for promoters of tax avoidance in its latest HMRC consultation submission.
HMRC says small business are now responsible for 56% of the UK’s ‘tax gap’
HMRC figures out today show the tax authority believes small businesses are now responsible for 56% of the UK’s ‘tax gap’ – a total of £20.2bn in a single year*, says multinational law firm Pinsent Masons.
HMRC’s tax gap for financial year 2021 to 2022 increases by £3.8bn
New data out today from HMRC today showed the estimate of the tax gap across all taxes and duties administered by the tax authority to be £35.8bn or 4.8% of theoretical tax liabilities. .
Lessons from Cineworld’s restructuring?
According to Sky News, Cineworld’s London-listed holding company is preparing to file for administration before the month end as a part of an extensive global financial restructuring plan.
The Ripple Effect of Brexit Tax on UK’s Small Businesses and Consumer Wallets
The United Kingdom’s landscape, characterised by its rich cultural heritage, economic dynamism, and intricate political scenarios, is once again at the forefront of international discussions.
Why embracing a Bare Minimum Monday mentality isn’t a wise career move!
At some point or another, all of us have surely experienced that overwhelming feeling of dread on a Sunday evening, as the working week ahead looms large like a dark cloud on the horizon.
Small business exodus predicted if Labour wins next election
If the Labour party wins the next general election many UK small business owners will either shut down or try to sell their business.
Why carbon offsetting is crucial for the future of the finance industry
Offsetting carbon output in the finance sector and why factoring environmentalism into a business plan is more important than ever.
Sunak Goes to Washington – but must come back with a free trade agreement
Prime Minister Rishi Sunak must discuss a full US-UK free trade deal when he meets President Biden, says the international delivery expert ParcelHero.